THE TREKKERS TRAIL — PRIVACY POLICY
YOUR PRIVACY MATTERS TO US
- AT “THE TREKKERS TRAIL,” WE ARE FULLY COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, STORE, AND SAFEGUARD YOUR DATA IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS. BY USING OUR WEBSITE, SERVICES, OR MAKING ANY BOOKING, YOU AGREE TO THE PRACTICES DESCRIBED IN THIS POLICY.
WHAT INFORMATION DO WE COLLECT?
- WE MAY COLLECT THE FOLLOWING PERSONAL INFORMATION WHEN YOU MAKE A RESERVATION, CONTACT US, OR USE OUR WEBSITE:
- FULL NAME
- ADDRESS
- PHONE NUMBER
- EMAIL ADDRESS
- PAYMENT DETAILS (SECURELY PROCESSED THROUGH APPROVED PAYMENT GATEWAYS)
- DETAILS OF ACCOMPANYING TRAVELLERS
- TRIP PREFERENCES
- DIETARY REQUIREMENTS (IF SHARED VOLUNTARILY)
- MEDICAL INFORMATION NECESSARY FOR TRAVEL SAFETY
- DEVICE DETAILS, IP ADDRESS, AND BROWSER INFORMATION
- INFORMATION FROM SOCIAL MEDIA ACCOUNTS (IF YOU CONNECT WITH US THROUGH THEM)
HOW DO WE USE YOUR INFORMATION?
- WE USE YOUR PERSONAL DATA STRICTLY FOR LEGITIMATE AND NECESSARY BUSINESS PURPOSES, INCLUDING:
- PROCESSING BOOKINGS, PAYMENTS, AND RESERVATIONS
- SENDING BOOKING CONFIRMATIONS, TRIP DETAILS, UPDATES, AND REMINDERS
- CONTACTING YOU FOR SUPPORT, INQUIRIES, OR ISSUE RESOLUTION
- CUSTOMIZING YOUR TRIP EXPERIENCE AND PERSONAL TRAVEL PREFERENCES
- ENSURING SAFETY COMPLIANCE AND GOVERNMENT-MANDATED REQUIREMENTS
- IMPROVING OUR WEBSITE FUNCTIONALITY AND CUSTOMER EXPERIENCE
- WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES WITHOUT YOUR EXPLICIT CONSENT, EXCEPT:
- WHEN REQUIRED BY LAW
- WHEN NECESSARY TO COMPLETE HOTEL OR TRANSPORT BOOKINGS
- WHEN REQUIRED BY GOVERNMENT, FOREST, OR LOCAL AUTHORITIES FOR PERMITS OR SAFETY CLEARANCE
- FOR PAYMENT PROCESSING BY APPROVED AND SECURE GATEWAYS
DATA RETENTION POLICY
- WE RETAIN CLIENT DATA PERMANENTLY TO ENSURE BOOKING HISTORY, LEGAL COMPLIANCE, AND OPERATIONAL RECORDS, UNLESS A SPECIFIC REQUEST IS MADE FOR MODIFICATION OR DELETION.
USER RIGHTS & DATA REQUESTS
- EVERY USER HAS THE LEGAL RIGHT TO:
- ACCESS THEIR PERSONAL DATA
- REQUEST CORRECTIONS OR UPDATES
- REQUEST DELETION (SUBJECT TO LEGAL AND OPERATIONAL REQUIREMENTS)
- TO SUBMIT A DATA REQUEST, PLEASE CONTACT: INFO@THETREKKERSTRAIL.COM
- THE TREKKERS TRAIL WILL REVIEW AND PROCESS YOUR REQUEST IN A TIMELY MANNER.
DATA SECURITY MEASURES
- WE IMPLEMENT STRICT SECURITY PRACTICES TO SAFEGUARD YOUR DATA, INCLUDING:
- SECURE STORAGE OF PERSONAL INFORMATION
- ENCRYPTED PAYMENT PROCESSING
- FIREWALLS AND SECURITY PROTOCOLS
- RESTRICTED ACCESS TO SENSITIVE DATA
- ONLY AUTHORIZED TEAM MEMBERS MAY ACCESS CLIENT INFORMATION
- WHILE WE TAKE EVERY REASONABLE STEP TO PROTECT YOUR DATA, NO SYSTEM IS COMPLETELY FOOLPROOF. THE TREKKERS TRAIL SHALL NOT BE LIABLE FOR DATA BREACHES CAUSED BY THIRD-PARTY SYSTEMS, HACKING INCIDENTS, OR INTERNET-RELATED VULNERABILITIES.
USE OF PHOTOGRAPHS, VIDEOS, AND MEDIA
- DURING YOUR TRIP OR TREK, PHOTOGRAPHS AND VIDEOS MAY BE CAPTURED FOR SAFETY RECORDS AND PROMOTIONAL PURPOSES.
- BY PARTICIPATING IN ANY TRIP ORGANIZED BY “THE TREKKERS TRAIL,” YOU GRANT US:
- FULL RIGHTS TO USE PHOTOS AND VIDEOS FOR MARKETING, SOCIAL MEDIA, AND COMMERCIAL PURPOSES
- THE RIGHT TO PUBLISH MEDIA ONLINE AND OFFLINE WITHOUT COMPENSATION
- IF YOU DO NOT WISH TO APPEAR IN ANY MEDIA, YOU MUST INFORM US IN ADVANCE IN WRITING. WE WILL RESPECT YOUR REQUEST AND ENSURE YOU ARE NOT INCLUDED IN PROMOTIONAL CONTENT.
USE OF COOKIES & WEBSITE TRACKING
- OUR WEBSITE MAY USE COOKIES TO IMPROVE USER EXPERIENCE, ANALYZE PERFORMANCE, AND PERSONALIZE CONTENT.
YOU CAN DISABLE COOKIES IN YOUR BROWSER SETTINGS, BUT CERTAIN WEBSITE FEATURES MAY NOT FUNCTION PROPERLY.
DISCLOSURE FOR SAFETY AND LEGAL COMPLIANCE
- WE MAY SHARE YOUR INFORMATION WITH:
- GOVERNMENT AUTHORITIES
- FOREST DEPARTMENTS
- POLICE OR EMERGENCY SERVICES
- HOTEL OR TRANSPORT PARTNERS
- ONLY WHEN REQUIRED FOR:
- SAFETY
- LEGAL COMPLIANCE
- PERMIT PROCESSING
- EMERGENCY RESPONSE
LINKS TO THIRD-PARTY WEBSITES
- OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY SITES. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR CONTENT OF SUCH EXTERNAL WEBSITES.
POLICY UPDATES AND AMENDMENTS
- THE TREKKERS TRAIL RESERVES THE RIGHT TO UPDATE OR MODIFY THIS PRIVACY POLICY AT ANY TIME WITHOUT PRIOR NOTICE.
THE UPDATED VERSION WILL BE AVAILABLE ON OUR OFFICIAL WEBSITE. - CLIENTS ARE RESPONSIBLE FOR REVIEWING POLICY CHANGES PERIODICALLY.